Generally, this issue occurs when the URL that you are trying to access is not listed in either the Subject or the Subject Alternative Name (SAN) of the Secure Sockets Layer (SSL) certificate for the website. The failure of Autodiscover lookup prevents the following features from working as expected:Īutomatic creation of an Outlook profile by using Autodiscover However, if the user clicks No, Autodiscover lookup fails. If the user clicks Yes, the user can continue the operation. The issue occurs intermittently when the Outlook client is running. The user tries to start an Outlook client. The user tries to create a new profile in Microsoft Office Outlook. This issue may occur under the following circumstances: The name on the security certificate is invalid or does not match the name of the site.įor example, the Security Alert dialog box resembles the following:
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